Privacy Policy

At ReservIT Solutions, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site and use our services, including hotel reservation management software, online booking platforms, property management systems, channel management, CRM integration, mobile app development, and cloud-based reservation solutions.

Collection of Personal Data
We collect personal information that you voluntarily provide to us when registering, booking services, contacting customer support, or otherwise interacting with our online platform. This information may include your name, address, contact details, payment information, login credentials, and other data necessary to deliver our services effectively.

We may also automatically collect certain information about your device and usage of our service, including IP address, browser type, operating system, and browsing behavior, to improve user experience, maintain security, and analyze trends.

Use of Personal Data
The personal data we collect is used for the following purposes:

• Providing and managing the services you request
• Processing payments and reservations
• Communicating with you regarding your account, bookings, and updates
• Enhancing, personalizing, and improving our online platform and services
• Ensuring compliance with legal obligations and enforcing our terms of service
• Preventing fraud and maintaining security

Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds: your consent when provided, necessity for contract performance, compliance with legal obligations, protection of legitimate interests, or protection of vital interests.

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers and partners who perform functions on our behalf, such as payment processors, hosting services, and customer support providers, only to the extent necessary to deliver our services.

Where required by law or in response to valid legal requests, we may disclose personal data to authorities or other entities.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Subject Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to access the data we hold about you
• Right to rectification of inaccurate or incomplete information
• Right to erasure of your data in certain circumstances
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time where processing is based on consent

To exercise these rights, please send a written request to our physical address specified below.

Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to meet evolving legal requirements and industry standards.

International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information according to GDPR requirements.

Cookies and Tracking Technologies
Our site may use cookies and similar technologies to enhance functionality and analyze user interaction. You can control cookie preferences through your browser settings. For detailed information on our use of cookies, please refer to our Cookies Policy.

Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors without parental consent. If we become aware of such data, we will take steps to delete it promptly.

Changes to this Privacy Policy
We may update this privacy policy periodically to reflect changes in legal requirements or our practices. Any updates will be posted on our site with the revised date.

Contact Information
For any questions, requests, or concerns regarding this privacy policy or our data practices, please contact us in writing at:

We are dedicated to protecting your privacy and ensuring a secure and trustworthy experience on our online platform.